Case Study: TOTO boosts outlet coverage and sales team productivity with Nimbly Technologies

TOTO doubles daily outlet visits with Nimbly

TOTO, a sanitaryware retail company with over 100 outlets in Indonesia, faced operational inefficiencies due to manual, paper-based processes. Their challenges included inconsistent outlet inspections, cluttered communication over personal WhatsApp, and an inability to verify sales team activities. To overcome these hurdles, TOTO partnered with Nimbly Technologies.

Nimbly Technologies implemented its platform to digitize operations, replacing manual checklists and personal messaging. The solution standardized inspections, streamlined communication into dedicated channels, and provided verification for sales team visits. This resulted in a 200% increase in the sales team's daily outlet visits and allowed TOTO to scale its coverage from 30 to over 100 outlets across the nation.

TOTO