Case Study: Re.Juve achieves 54% faster issue resolution with Nimbly Technologies

Re.Juve speeds issue resolution by 54% with Nimbly Technologies

Re.juve, an Indonesian health beverage brand with over 210 outlets, faced significant challenges in maintaining the freshness of its cold-pressed juices. Their primary concerns included fragmented paper-based documentation, risks from chiller temperature fluctuations, and time-consuming manual issue resolution that could take days to coordinate. To address this, they partnered with Nimbly Technologies for a digital operational transformation.

Nimbly implemented a digital system that provided real-time visibility and automated issue escalation. This solution enabled Re.juve to resolve operational issues 54% faster year-over-year, drastically reducing response times for critical problems like chiller temperatures from weeks to a fraction of the time. The implementation also led to a 98% overall report completion rate and gave headquarters complete oversight of daily tasks and SOP compliance across all outlets from a single dashboard.

Re.Juve