Case Study: Kopi Kenangan achieves faster, paperless store operations with Nimbly Technologies

Kopi Kenangan saves 53,000 hours annually with Nimbly Technologies

Kopi Kenangan, a rapidly growing wholly company-owned coffee chain in Indonesia, faced significant challenges in maintaining operational standards and product quality across its 500+ outlets. Their manual, paper-based reporting system led to a lack of real-time visibility, with reports often lost or forgotten, and required a massive amount of storage space. To address this, they partnered with Nimbly Technologies to find a solution.

Nimbly Technologies implemented its digital operations platform to streamline monitoring and reporting. The solution included digital checklists for daily tasks, an admin dashboard for real-time oversight, and features like geolocation and live photos to ensure report integrity. This allowed Kopi Kenangan to save over 53,000 man-hours annually, eliminate all paper use (saving 22,000+ sheets per year), complete 99% of scheduled reports, and avoid a loss of IDR 3.9 billion by identifying and preventing equipment and storage issues.

Kopi Kenangan