Case Study: Express Food Group cuts daily routine time by 52% with Nimbly Technologies

Express Food Group cuts daily routine time by 52% with Nimbly Technologies

Express Food Group (EFG), a major food and beverage operator with over 2,000 employees across Southeast Asia, faced significant operational challenges during the COVID-19 pandemic. Management struggled to monitor quality and safety across 94 stores in multiple countries, and daily store audits with new COVID-related questions were taking an additional 60 minutes per day. EFG partnered with Nimbly Technologies to implement its digital operations platform to automate these manual processes and gain real-time visibility.

By using Nimbly's solution to digitalize audits and validations with features like geolocation and live photo/video evidence, EFG dramatically improved efficiency. The results included a 52% reduction in daily routine time and a 94% report completion rate across all stores. Nimbly Technologies enabled EFG to resolve issues quickly and save hundreds of thousands of dollars annually.

Express Food Group (efg)