Case Study: Delamibrands boosts store reporting efficiency with Nimbly Technologies

Delamibrands saves 33% of store reporting time with Nimbly Technologies

Delamibrands, a major Indonesian fashion retailer with over 300 stores, faced significant operational challenges. Their process involved store managers manually compiling reports on paper or communicating them verbally, which were then sent via email or WhatsApp. This led to scattered communication, a complete lack of report validation since photos couldn't be attached, and delays of several days in delivering information to management. This inefficient system prevented real-time visibility into store operations for the management team.

Nimbly Technologies provided a digital solution that streamlined these operations. Using the Nimbly app, specifically its issue tracker functionality, Delamibrands automated the reporting process. This resulted in a 33% time saving on store reporting, a 40% increase in inspection report completion, and the total elimination of paper, saving an estimated 855 manual hours and 17,000 pages annually. The vendor, Nimbly, enabled real-time visibility for management and allowed for quick implementation of new procedures like COVID-19 checklists across all stores.

Delamibrands