Case Study: Telecom Italia (TIM) achieves faster task completion and improved workload visibility with NimbleWork, Inc.'s SwiftKanban

A NimbleWork, Inc. Case Study

Preview of the Telecom Italia (TIM) Case Study

Telecom Italia (TIM) - Customer Case Study

Telecom Italia (TIM) needed better visibility and task management across product/software engineering and IT operations. After two years on Trello’s free version, TIM decided to adopt Kanban and in May 2019 implemented NimbleWork, Inc.'s SwiftKanban to improve workload visualization and delegation.

NimbleWork, Inc. delivered SwiftKanban boards with configurable workflows, analytics and parent-child card linking, letting TIM clearly see team load and delegate tasks more effectively. As a result TIM reports faster completion of work, improved task delegation and greater predictability in delivery thanks to NimbleWork, Inc.'s SwiftKanban capabilities.


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