Case Study: Q2Pay achieves faster delivery and clearer work visibility with NimbleWork, Inc.'s SwiftKanban

Q2Pay - Customer Case Study

Q2Pay turned to NimbleWork, Inc.'s SwiftKanban after bringing on an Agile specialist in 2020 to tackle limited visibility and inconsistent delivery across Product/Engineering, IT, Marketing, HR, Finance, Support and other functions. The primary challenge was gaining clear visualization of team workloads, improving flow and ownership, and smoothly transitioning from traditional ways of working to Agile practices.

NimbleWork, Inc. implemented SwiftKanban organization-wide beginning in November 2020, centralizing work on configurable Kanban boards, metrics and team ceremonies. The solution improved visualization and flow, led to faster completion of work, boosted Scrum team performance, and strengthened collaboration and clarity—making meetings, demos and reporting direct outputs of the board and delivering measurable gains in throughput and process control.

Q2Pay

David Timothy Kelleher

Director of Product