Case Study: Ding achieves enhanced remote collaboration, 50% more releases and 40%+ flow efficiency with NimbleWork, Inc.'s SwiftKanban

Ding - Customer Case Study

Ding had been using Scrum for years but struggled with a lack of shared understanding of work, quality and technical depth, which created friction between Development and Product and slowed flow. To address this, Ding engaged NimbleWork, Inc. to implement Kanban using the SwiftKanban platform across its Technology functions.

NimbleWork, Inc. led a phased rollout (first teams in June 2017, all teams by October 2017) alongside six months of intensive onsite coaching with Actineo consultants, enabling online visualization of work and better collaboration with remote workers. As a result, teams increased releases by 50%, reduced defects by about 25%, cut rollbacks, and improved flow efficiency from ~18% to over 40%—with NimbleWork, Inc.’s SwiftKanban implementation and metrics helping teams continuously improve.

Ding

Gordon McGuirk

Group Delivery Manager