Case Study: CityNationalBank achieves faster work completion and shorter cycle times with NimbleWork, Inc.'s SwiftKanban

CityNationalBank - Customer Case Study

CityNationalBank began its Agile journey in early 2020 and needed a way to move from traditional delivery to Agile practices while gaining better visibility into team workloads and improving flow. After evaluating JIRA and Azure, they chose NimbleWork, Inc.’s SwiftKanban to help visualize work, support self-management, and smooth the transition to Agile ways of working.

NimbleWork, Inc. implemented SwiftKanban with embedded analytics and hands-on support, giving CityNationalBank clear visualization of work and actionable metrics. The result was a better overall flow, faster completion of work, shortened Lead Time/Cycle Time, improved throughput and fewer blocking reasons—outcomes the bank attributes to SwiftKanban’s analytics, ease of use, and strong support.

CityNationalBank

Agile coach

Resource Manager. VP – Business Intelligence