Case Study: The United States Institute for Theatre Technology (USITT) saves 20 staff hours per project and cuts data errors with Nimble AMS

USITT makes smooth transition to Nimble AMS within Community Brands family of products

The United States Institute for Theatre Technology (USITT) is a 60-year-old nonprofit that supports performing-arts designers, technologists, educators, and students. Facing growth and increasingly complex member events and workshops, USITT needed a more reliable, flexible association management system built on the Salesforce CRM platform to reduce manual work and improve accuracy.

USITT implemented Nimble AMS within the Community Brands family, making the move from NetForum seamless. The AMS automated many manual processes, saved about 20 staff hours per project, reduced data-entry errors, and produced faster, more accurate reports—freeing staff to focus on member engagement.

USITT

David Grindle

Executive Director