Case Study: The American Ceramic Society achieves expanded virtual member engagement and exceeded participation goals with Nimble AMS (Nimble Communities)

The American Ceramic Society expands member engagement using Nimble Communities

The American Ceramic Society (ACerS), a global professional society with 11,000+ members in more than 70 countries, needed a modern online space for members to network, share ideas and communicate—especially after a small division requested a dedicated forum and in-person meetings became limited during the COVID-19 pandemic. Already using Nimble AMS since 2018, ACerS sought an integrated alternative to standalone community platforms.

ACerS piloted Nimble Communities, an AMS-integrated solution built on the Salesforce Community Cloud, enabling members to connect easily and staff to join conversations for deeper insights into member needs. The community exceeded participation goals, provided a convenient hub for networking, and will be expanded with more content to become the go-to resource for industry information and engagement.

The American Ceramic Society

Yolanda Natividad

Member Engagement Manager