Case Study: North American Association of Central Cancer Registries (NAACCR) achieves a scalable, intuitive member portal and reduced support cases with Nimble AMS

North American Association of Central Cancer Registries - Customer Case Study

The North American Association of Central Cancer Registries (NAACCR), a professional organization founded in 1987 to standardize and promote cancer registry data across the U.S. and Canada, faced a growing technology challenge: a legacy AMS that lacked routine updates, limited integration with eight cancer surveillance tools, and forced staff to rely on developers for basic reports and member support tasks. With more than 100 member organizations and a small staff of 14, NAACCR needed a scalable, easy-to-use system that enabled members to self-serve and staff to work more strategically.

NAACCR selected Nimble AMS after evaluating options and engaging a consultant; implementation was seamless and fully met requirements. The new system delivered an intuitive member portal, automated reports and notifications, and continuous upgrades—reducing support cases, enabling staff to become data-driven and self-sufficient, and freeing time for higher-value member activities while providing room to grow.

North American Association of Central Cancer Registries

Tyler Scott

Web and Technology Developer