Case Study: International Health, Racquet & Sportsclub Association (IHRSA) achieves rapid digital transformation with Nimble AMS

From Outdated Software to Digital Transformation With Nimble AMS

International Health, Racquet & Sportsclub Association (IHRSA), a 40‑year trade association serving 9,200 member clubs across 70 countries, faced an outdated legacy AMS and did not want incremental upgrades—what they needed was a modern, flexible system to support growth, remote work, and faster innovation.

IHRSA moved to Nimble AMS on the Salesforce platform, enabling rapid, low‑cost improvements and remote access; staff launched an online member community in days that reached 1,100 users within weeks. The new solution allowed IHRSA to deploy new processes quickly, stay connected during COVID‑19, and always run on current technology without extra hassle.

IHRSA

Anita Horne-Lawlor

Chief Operating Officer