Case Study: NASPA achieves increased dues revenue and faster reporting with Nimble AMS

Boosting revenue, saving time, and making smarter business decisions with Nimble AMS

NASPA, a nonprofit representing student affairs professionals in higher education, was stuck with a heavily customized association management system that frequently broke during upgrades, was difficult to use, and offered poor vendor support. With a complex membership structure and the need to ensure members selected the correct member type, NASPA sought a Salesforce-based, configurable AMS and a partner that would provide ongoing service and support.

They implemented Nimble AMS on the Salesforce platform, enabling automation, Express Payments, and intuitive reporting. As a result NASPA increased dues revenue by better aligning members with the right member types and speeding collections, cut monthly membership reporting from three days to two hours, and gained deeper analytics for smarter business decisions—backed by a responsive client success team.

NASPA

Courtney Patterson

Senior Director, Information Management and Constituent Experience