Case Study: The Association of periOperative Registered Nurses (AORN) achieves streamlined, automated member experiences and increased staff productivity with Nimble AMS

How automation enhances the member experience and drives organizational growth

The Association of periOperative Registered Nurses (AORN), a 75‑year‑old nonprofit serving 44,000 perioperative professionals, needed to replace a 25‑year‑old association management system that lacked automation and integrations and forced staff into time‑consuming manual work, delaying initiatives and limiting member services.

AORN implemented Nimble AMS and Nimble Communities (built on Salesforce) to modernize operations with continuous product updates, real‑time reports and dynamic dashboards. Automation and self‑service features streamlined processes, reduced errors, improved data quality, enabled automatic renewals and delivery of education products, and gave organizational members more control—making staff more productive and positioning AORN for future growth.

AORN

Heidi Dominguez

Project Manager