Case Study: Kreatelier attracts new local customers with Nift

Kreatelier - Customer Case Study

Kreatelier, a creative fabric concepts company and retail store in Providence, RI, wanted to bring more local shoppers into its Hope Street shop and better connect with neighboring businesses. Despite being in a busy district with lots of foot traffic, owner Line Daems struggled to turn awareness into visits and found that past cross-promotion ideas had stalled. Kreatelier used Nift’s invitation-only neighborhood business network to offer a $25 gift certificate and attract new customers.

With Nift, Kreatelier could set its offer, control monthly redemptions, and track performance through a simple dashboard, all with minimal effort. The results were strong: Nift brought in 4 new Kreatelier customers, 100% of Nift customers said they intended to return, and 83% highly recommended the store. Daems said Nift helped change misconceptions about the shop, introduce more people to its broader services, and bring new shoppers into Providence.

Kreatelier

Line Daems

Owner