Case Study: City of Seattle achieves IT centralization and saves 3,000 analyst hours annually with Nicus Software

How the City of Seattle Tackled IT Centralization and Gained 3,000 Hours Annually with Nicus

The City of Seattle undertook a major IT consolidation, merging 29 departmental IT shops into a single central IT organization while growing from about 200 to 750 staff and managing nearly 14,000 budget line items. Faced with slow, error-prone Excel-based budgeting and week‑long mid‑year adjustments, the City of Seattle adopted Nicus Software’s IT financial management (ITFM) solution to replace sprawling spreadsheets and support centralized planning.

Nicus Software implemented a centralized ITFM platform that automated reporting, streamlined budgeting and enabled simultaneous reports for all 29 departments. The Nicus Software solution cut budget-change turnaround from weeks to a day, saved over 3,000 analyst hours annually, and provided accurate, timely data to improve resource management and informed decision making across Seattle IT.

City of Seattle

Patti DeFazio

Deputy Director of Operations