Case Study: American Family Insurance achieves greater IT cost transparency and smarter business planning with Nicus Software

American Family Insurance streamlines IT cost requests by 400% with Nicus Software

American Family Insurance (AmFam) faced significant challenges due to a lack of transparency into its IT expenditures, which prevented timely, data-driven decision-making. The manual process for calculating costs and fulfilling information requests was draining resources and creating a substantial backlog. To address this, AmFam partnered with Nicus Software to manage its IT financial data and institute cost transparency.

By implementing Nicus, AmFam gained granular insight into its IT spend, enabling accurate showbacks, total cost of ownership studies, and streamlined monthly reporting. The solution from Nicus Software dramatically reduced the time required for these analyses from weeks to just hours. This empowered a 400% increase in data request capacity and provided the reliable framework needed to drive strategic business conversations and improve financial controls.

American Family Insurance