NiceJob
16 Case Studies
A NiceJob Case Study
G.I. Junk Removal, a Portland, Oregon home services company, was spending too much time manually asking customers for reviews and lacked visibility into what drove positive or negative feedback. To streamline reputation management, they turned to NiceJob, integrating it with their Workiz CRM to automate review collection and better understand customer experiences.
Using NiceJob with Workiz, G.I. Junk Removal automated review requests and follow-ups, launched referral campaigns, and used an employee leaderboard to drive team motivation. The result was 141 reviews in just two weeks across three locations, along with improved morale, more website traffic, and stronger lead and sales conversion from their positive reviews.
Jennifer Calhoun
Co-Owner