Case Study: Good Guy Plumbing grows Google reviews from 10 to 1,400+ with NiceJob

Good Guy Plumbing grows Google reviews from 10 to 1,468 with NiceJob

Good Guy Plumbing, a plumbing service business, faced the challenge of manually requesting customer reviews, a time-consuming process that was difficult to scale as their business grew. They partnered with vendor NiceJob to automate this process and build a stronger online reputation.

NiceJob implemented its automated review request system, integrated with Housecall Pro, to follow up with customers via SMS and email after completed jobs. This solution helped Good Guy Plumbing increase their Google reviews from 10 to over 1,400, a 13,900% growth. NiceJob's system also provided a team leaderboard feature to recognize employees, boosting company morale.

Good Guy Plumbing