Case Study: Leading retail business Boots achieves faster crime resolution through rapid evidence sharing with NICE Public Safety & Justice

NICE Investigate Helps UK Retail Businesses Reduce Crime through Rapid Information Sharing

Leading Retail Business Company was facing a rising volume of digital evidence and needed a faster, secure way to share CCTV and other footage with police to help solve crimes. To address this challenge they worked with NICE Public Safety & Justice using the NICE Investigate platform to enable rapid, collaborative evidence sharing across businesses and law enforcement.

NICE Public Safety & Justice implemented NICE Investigate so registered retailers can seamlessly share video and digital evidence with participating UK police forces, accelerating investigations and supporting quicker delivery of justice. The approach has already attracted major retailers — including Boots (2,336 stores) and a large UK supermarket chain — demonstrating faster evidence transfer, broader collaboration with police, and a measurable increase in participating businesses sharing footage.