Case Study: FOX+ improves streaming performance and user engagement with YOUBORA by NPAW

How FOX+ Uses YOUBORA to Economize and Keep Users Engaged Across Asia

FOX+, a subscription-based video streaming service operating in four Asian markets, faced the challenge of gaining visibility into its performance across different countries and devices to better meet viewer requirements and control engagement. They turned to Nice People At Work and its YOUBORA analytics solution to gain advanced analytics for monitoring their video delivery quality.

By implementing YOUBORA, FOX+ gained the ability to monitor key performance metrics like buffering and play failures, which allowed them to understand the technical behavior of their different markets. The solution from Nice People At Work enabled FOX+ to make data-driven decisions on their infrastructure, such as not transmitting data-heavy video renditions to certain areas, which resulted in significant cost and time savings while also improving the overall user experience.

FOX+

Chang Ha Kim

Business Intelligence Analyst