Case Study: Access Logistic achieves unified fleet visibility and faster response times with NIC-Place

Access Logistic GmbH enthusiastic about the intelligent onboarding concept

Access Logistic GmbH, an Austria-based logistics company, faced the challenge of managing numerous GPS systems from different contract partners. This lack of a unified view caused dispatchers to lose overview of assets and prevented them from efficiently providing live tracking to their customers, who needed real-time visibility of their goods. To resolve this, they turned to vendor NIC-Place for its unique software solutions.

NIC-Place implemented its intelligent onboarding system, which was compatible with the company's existing scheduling software. The solution provided a unified GPS overview of the entire fleet and enabled live tracking for customers. This led to a huge reduction in workload for Access Logistic and significantly increased customer satisfaction. The company also reported shorter response times for critical tours and was able to streamline processes, making some customer queries obsolete. Access Logistic was so satisfied that they plan to implement NIC-Place in all new branches.

Access Logistic

Martin Hefner

IT & Marketing Manager