Case Study: The Mid Yorkshire Hospitals NHS Trust boosts staff rewards communication with NHS Employers

The Mid Yorkshire Hospitals NHS Trust - Customer Case Study

The Mid Yorkshire Hospitals NHS Trust worked with **NHS Employers** to improve how it communicated staff benefits and rewards across an organisation of 8,000 employees. With staff spread across hospital and community settings, many did not have regular access to computers or email, so existing channels were not reaching everyone effectively.

**NHS Employers** supported the trust to introduce a network of “benefit champions” who shared monthly reward information within their teams and helped distribute the annual benefits handbook. The approach led to 285 champions across the trust, a noticeable reduction in calls from staff who had not received the handbook, and useful feedback that helped generate interest in new initiatives such as a staff netball team.

The Mid Yorkshire Hospitals NHS Trust