Case Study: Oil and gas company achieves clearer performance and reward alignment with NHS Employers

Oil and gas company - Customer Case Study

NHS Employers worked with an oil and gas company that needed a more robust and proactive approach to managing employee and organisational performance after a major incident. The business wanted to better align performance management, pay progression, and reward with its strategy, especially around safety, long-term thinking, and shareholder confidence.

NHS Employers supported the rollout of a performance management system (PMS) using an online application, with objectives covering safety, short-term and long-term goals, development, and key behaviours. The system linked performance ratings to pay progression and bonus eligibility, and extended long-term incentives further down the organisation. Results included clearer links between employee contribution and organisational goals, stronger expectations across the global business, and improved alignment of reward with safety and sustainable performance, although no specific numeric impact was reported.