Case Study: Northern Lincolnshire and Goole NHS Foundation Trust reduces nursing vacancies with NHS Employers' values-based recruitment

Northern Lincolnshire and Goole NHS Foundation Trust - Customer Case Study

Northern Lincolnshire and Goole NHS Foundation Trust was facing a significant shortage of nursing staff due to a shrinking local talent pool and strong competition from larger hospitals. Their local recruitment campaigns were unsuccessful, leading to high vacancy rates and an over-reliance on expensive agency workers. To solve this, the trust, with support from vendor NHS Employers, began an international recruitment initiative to hire nurses from Spain.

The solution, developed with NHS Employers, involved hosting values-based assessment centres in Madrid. This multi-stage process used practical tests and interviews to evaluate candidates on both competency and alignment with the trust's core values. The program was highly successful, resulting in the recruitment of passionate nurses, a significant reduction in agency spending, and improved staff retention. The positive impact on patient care led the trust, with NHS Employers, to plan to adapt this values-based approach for all future nursing hires.

Northern Lincolnshire and Goole NHS Foundation Trust