Case Study: Northern Lincolnshire and Goole NHS Foundation Trust embeds values-based recruitment with NHS Employers

Northern Lincolnshire and Goole NHS Foundation Trust - Customer Case Study

Northern Lincolnshire and Goole NHS Foundation Trust worked with NHS Employers to develop and embed a new organizational vision and set of values that would unify its workforce and improve its culture. The challenge was to move the focus beyond service delivery to 'how things are done,' creating a patient-focused environment that would attract and retain the right staff.

The solution implemented by NHS Employers involved co-creating the values with staff and patients, followed by extensive engagement events to promote them. NHS Employers helped the trust fully integrate these values into all HR practices, including job descriptions, annual reviews tied to pay, and a new 'morale barometer.' The results included a significant rise in staff job satisfaction and engagement, a noticeable positive change in organizational culture, and a new strategy for values-based recruitment to attract suitable candidates.

Northern Lincolnshire and Goole NHS Foundation Trust