Case Study: Norfolk Community Healthcare NHS Trust improves flu vaccination uptake with NHS Employers

Norfolk Community Healthcare NHS Trust - Customer Case Study

NHS Employers worked with Norfolk Community Healthcare NHS Trust to improve seasonal flu vaccination accessibility for its staff, who were struggling to attend fixed clinics.

The solution involved deploying bank nurses to run over 85 clinics and, crucially, adding a responsive appointment service that took the vaccine directly to staff at any location. This reactive strategy, implemented by NHS Employers, increased staff vaccination uptake from 24.4% to 38.3% in one year and informed plans for an even more efficient roving team for the following season.

Norfolk Community Healthcare NHS Trust