Case Study: Kent Community Health NHS Foundation Trust improves flu vaccination uptake with NHS Employers

Kent Community Health NHS Foundation Trust - Customer Case Study

Kent Community Health NHS Foundation Trust, a customer of NHS Employers, faced the challenge of low staff engagement with its flu vaccination programme, which had an uptake of just 19 per cent.

NHS Employers' solution involved establishing a dedicated and highly accessible booking system via a single email address and phone line, managed by a responsive flu team. This simple system gave staff greater control and flexibility, resulting in a dramatic improvement. Staff flu vaccination uptake more than doubled, rising to 46 per cent, with the team receiving over 680 emails for bookings and other enquiries.

Kent Community Health NHS Foundation Trust