Case Study: Northern Devon Healthcare NHS Trust boosts staff engagement with NHS Employers

How to engage 4,500 staff over 1,500 square miles

Northern Devon Healthcare NHS Trust, an NHS organization with 4,500 staff spread across a large geographic area, faced a challenge in engaging its hard-to-reach employees and creating a more open culture. To address this, the trust worked with vendor NHS Employers to find a new solution for staff communication and feedback.

The solution implemented was an online engagement platform branded as "Staff Voice." This web-based tool from NHS Employers facilitated discussions, ran polls and surveys, and allowed staff to share best practices and innovations. The results included improved staff communication across dispersed teams and the ability to collate data on morale to target engagement efforts, helping to combat early signs of staff disengagement.

Northern Devon Healthcare NHS Trust