Case Study: East London NHS Foundation Trust improves patient care with NHS Employers' Virtual Wards

East London NHS Foundation Trust - Customer Case Study

The East London NHS Foundation Trust, a healthcare provider in the UK, sought to change its service delivery model to improve integrated care, reduce unnecessary hospital admissions, and better support patients with long-term conditions at home. To address this challenge, they collaborated with the vendor NHS Employers, though the specific product or service used beyond a new operational model is not detailed in the text.

Working with NHS Employers, the Trust implemented a solution centered on multidisciplinary "Virtual Ward" teams, which integrated various health professionals to provide holistic, home-based care. This approach, supported by telehealth technology, resulted in significant positive outcomes for the Trust. NHS Employers highlights that the service now treats over 1,000 patients per year, with 86% of them avoiding acute hospital admission, demonstrating the model's success in achieving its primary goals.

East London NHS Foundation Trust