Case Study: Central London Community Healthcare NHS Trust speeds up recruitment checks with NHS Employers

Central London Community Healthcare NHS Trust - Customer Case Study

The customer, Central London Community Healthcare NHS Trust, faced a significant challenge with a slow and administratively heavy recruitment process, where gathering pre-employment references took an average of five weeks. The vendor, NHS Employers, provided updated Employment Check Standards and guidance, which the trust piloted to streamline these checks.

By implementing NHS Employers' new standards for factual references, the trust centralized the process and phased in the changes with strong executive support. This solution reduced the reference gathering time from five weeks to just two weeks, drastically speeding up hiring, improving the experience for new recruits, and reducing the trust's exposure to legal risks.

Central London Community Healthcare NHS Trust