Case Study: Calderdale and Huddersfield NHS Foundation Trust boosts staff engagement with NHS Employers

Calderdale and Huddersfield NHS Foundation Trust - Customer Case Study

Calderdale and Hudersfield NHS Foundation Trust, an NHS trust providing acute and community services, faced a significant challenge in engaging its 6,000 staff to enact change, improve staff morale, and achieve financial balance amidst a tightening budget. To address this, the organization partnered with NHS Employers to develop and implement a comprehensive new approach to change management, focusing on a set of core values and a bespoke engagement toolkit.

The solution from NHS Employers centered on the creation of the "Work Together to Get Results" (WTGR) toolkit and a two-day training program designed to empower staff to lead their own change initiatives. This was supported by coaching circles, one-to-one coaching, and breakthrough facilitators. The measurable impact was a staff engagement score that was above the national average for NHS trusts, with the trust also ranking in the top 20% for appraisal coverage, demonstrating clear progress in embedding the new values and approach.

Calderdale and Huddersfield NHS Foundation Trust