Case Study: Alliant Credit Union achieves rapid broker onboarding and standardized mortgage data with NGDATA

How NGDATA Transformed the Broker Experience at Alliant Credit Union

Alliant Credit Union (ACU), one of the top ten largest U.S. credit unions serving 335,000 members and managing $9.3B in assets, faced slow, inconsistent mortgage broker onboarding and fragmented loan data as the industry moved to ULDD/UMDP standards. NGDATA was engaged to modernize ACU’s mortgage processes and implement standardized data flows so brokers and members would receive the right offers faster and more reliably.

NGDATA delivered a digital transformation that included a portal and automated data feeds (aligned with ULDD standards) to streamline broker onboarding and communications. The solution cut onboarding from days or weeks to minutes, improved data quality and reduced regulatory/internal risk, enabled business users to monitor issues without developer support, increased broker satisfaction and participation, and ultimately boosted ACU’s bottom line.

Alliant Credit Union