Case Study: Fashion Avenue Sweater Knits achieves continuous improvement and faster speed to market with NGC Software’s PLM & SCM

Fashion Avenue Sweater Knits - Customer Case Study

Fashion Avenue Sweater Knits (FASK) is a New York–based importer of children's and women's apparel that supplies retailers such as Wal‑Mart, Kohl’s, Macy’s, Belk and Dress Barn. FASK struggled with manual, siloed product-development and supply‑chain processes that hindered workload control, visibility into styles and orders, and cross‑team collaboration.

To address this, FASK implemented NGC’s cloud PLM and SCM to standardize processes, introduce shared calendars, exception management and global collaboration, and enforce task accountability. The rollout cut daily email and information requests by 40%, improved order fulfillment and product adoption, reduced production lead times, and accelerated speed to market while enabling better reporting and continuous improvement.

Fashion Avenue Sweater Knits

Austin Mallis

Vice President of Operations