Case Study: Leading UK Casino Operator streamlines event management with NFS Technology Rendezvous

Leading Casino Operator Adopt Rendezvous To Streamline Events Business

London Clubs, a leading UK casino operator and part of Harrah’s Group, wanted a better way to manage its growing events business across multiple casino locations in major cities including London, Manchester and Glasgow. To support this, the company selected NFS Technology’s specialist conference and banqueting software, Rendezvous, to improve event management at unit level.

NFS Technology implemented Rendezvous at five locations, giving London Clubs stronger diary management, instant availability checks, enquiry capture, and easy production of contracts and function sheets. The system streamlined the event process, improved access to booking history for repeat business, and set the stage for future integration with salesforce.com for a more seamless sales and client billing solution.