Case Study: Arena Leisure streamlines hospitality and event management with NFS Technology’s Rendezvous

Arena Leisure Selects Rendezvous Event Management Software

Arena Leisure, the UK’s largest operator of horse-racing fixtures and a major corporate hospitality player, needed to centralize event management across its six racecourses and handle a heavy annual schedule of 326 race meetings. After a careful selection process, it chose NFS Technology’s browser-based Rendezvous event management software to support hospitality and event bookings with faster access to key data and more intuitive sales input screens.

NFS Technology implemented Rendezvous to streamline site-level business processes, centralize sales management in a shared client database, enable cross-selling across locations, standardize and speed up billing, and integrate with accounting for improved accuracy and time savings. The solution gave Arena Leisure the flexibility to expand its business structure and sales opportunities, with NFS Technology reporting that the system delivered seamless booking and billing alongside marketing capabilities to support cross-selling.

Arena Leisure

Paul Shrimpton

Director of Business Development