Case Study: ESET achieves seamless growth in Asia with Nexway

ESET speeds expansion across Asia with Nexway, boosting transaction success rates

ESET, a global cybersecurity leader, faced challenges in managing pricing, licensing, payments, and tax compliance while expanding its operations in the highly regulated Asian markets of India, Hong Kong, and Taiwan. To streamline these processes and facilitate growth, ESET partnered with the vendor Nexway.

Nexway implemented tailored solutions including a Remote Catalogue for real-time license management and a dedicated renewal flow to enhance customer experience. Acting as the Merchant of Record, Nexway also handled payments, fraud, and tax compliance. As a result, ESET achieved faster expansion, higher transaction success rates, seamless subscription sales, and improved customer retention. Nexway enabled the customer to streamline operations and unlock new markets.

ESET