Case Study: Impact Hub Madrid achieves operational excellence and scalability with Nexudus

A versatile tool that facilitates operational excellence and scalability

Impact Hub Madrid, part of the global Impact Hub network, needed a scalable way to manage operations across five coworking spaces in Madrid while keeping member services, bookings, billing, and CRM data organized in one place. Nexudus provided the central platform to support their growing community and increasingly complex day-to-day needs.

With Nexudus, Impact Hub Madrid streamlined bookings, invoicing, payments, plans, events, reporting, and CRM workflows from a single dashboard, while also offering members a white-label app and portal to manage their accounts and access services. The result was a unified system for over 2,000 members and 19,000+ contacts, improved member experience, and the flexibility to add new services quickly as the business scaled.

Impact Hub Madrid

Patricia Lourido

Data Manager