Case Study: Wyoming Department of Environmental Quality achieves streamlined FOIA tracking and faster responses with NextRequest

How this state agency upgraded their FOIA process

The Wyoming Department of Environmental Quality (DEQ), which regulates and monitors thousands of facilities across the state, was struggling with a growing volume of public records requests and an ad hoc Google Form/Sheet workflow that made it difficult to track request status. Public Information Officer Keith Guille spent four years looking for a better system and selected NextRequest’s web‑based FOIA software to centralize and manage records requests.

NextRequest implemented a searchable online portal and reporting tools that made training painless, improved visibility into request status, and freed Keith to focus on other outreach work. The NextRequest solution handled 793 requests in 2019, with 15,465 documents uploaded to the portal and 29,252 total documents downloaded, and provided the reporting Keith needed to brief the director.

Wyoming Department of Environmental Quality

Keith Guille

Public Information Officer