Case Study: Northland Investments achieves $10,000 in annual savings with Nextiva

Northland Investments - Customer Case Study

Northland Investments, a Midwest franchise partner for more than 40 quick service restaurant locations, struggled with poor customer service and inflexible support from three previous VoIP providers. Using Nextiva Pro Plan, the company needed a more reliable communications solution that would let store teams get help directly instead of relying on IT for every issue.

Nextiva implemented the migration by porting numbers, shipping Analog Telephone Adapters, and onboarding more than 30 locations by August 2015. The result was a smoother transition, highly reliable service, and about $10,000 in annual savings. Northland Investments also benefited from responsive support and custom billing, and plans to continue growing with Nextiva.

Northland Investments

Chad Weiss

Director of IT