Case Study: De La Torre Orthotics and Prosthetics reduces telecom costs and simplifies billing with Nextiva

De La Torre - Customer Case Study

De La Torre Orthotics and Prosthetics, a nine-location family business serving the Pittsburgh area, faced the end of its aging copper-wire phone system after 20 years. The old setup couldn’t transfer calls between offices, each location operated separately, and after-hours forwarding was cumbersome. They turned to Nextiva, using Nextiva Office Pro with support and call transferring features, to modernize communications.

Nextiva implemented a VoIP/cloud communications solution and helped train staff on the new phones and NextOS 3.0 portal. The result was a simpler billing process, lower telecom costs, and much more flexible call handling across all nine locations. With Nextiva, De La Torre can now manage call schedules and forwarding more easily, improving efficiency for the practice.

De La Torre

Ed De La Torre

President