Case Study: University College London Hospitals improves IT efficiency and security with Nexthink

University College London Hospitals NHS Foundation Trust And Nexthink – A Year On

University College London Hospitals NHS Foundation Trust (UCLH) needed greater visibility into its IT infrastructure to improve efficiency, reduce costs, and better protect sensitive patient data. To address these challenges, UCLH turned to the vendor Nexthink, utilizing its end-user IT analytics service to gain intelligence on the performance and utilization of its IT assets.

By implementing Nexthink, the ICT department was able to become more proactive, fixing performance and security issues before they impacted users. The solution delivered significant results, including more informed decision-making for PC estate management, which allowed UCLH to sweat assets and make targeted investments. This led to a successful Windows 7 migration, improved security through proactive malware identification, and an overall enhancement of the user and patient experience.

University College London Hospitals

Ronnie Skillen

ICT Service Transition Manager