Case Study: Skipton Building Society improves IT visibility and service response with Nexthink

Skipton Building Society Invests in Real-time Operational Visibility for Lng-Term Success

Skipton Building Society, the UK's fourth largest building society, needed real-time visibility into its IT infrastructure across 98 sites to ensure its applications and assets were secure, highly available, and providing a good end-user experience. Their major challenge was the inability to see the end-user perspective, leaving them in the dark when trying to solve IT issues. To address this, they selected the Nexthink End-user IT Analytics solution.

Implementing Nexthink provided an immediate overview of the end-user experience and application performance, shining a light on a previously dark area of their operations. The Nexthink solution was rolled out in just four weeks and is now used to improve IT service response, aid in security investigations by quickly tracking affected endpoints, and support upcoming compliance projects. Nexthink empowers Skipton to maintain its high standards of security, flexibility, and service for its members.

Skipton Building Society

Chris Robinson

IT Infrastructure Support Manager