Case Study: Saudi Geological Survey achieves real-time IT visibility and stronger end-user support with Nexthink

Saudi Geological Survey Digs into Real-Time Analytics to Empower End-Users

The Saudi Geological Survey (SGS), a government agency responsible for earth science in the Kingdom, faced challenges managing and securing its IT infrastructure for a large, disparate, and remote workforce. With 800 employees using up to 1,500 devices, they lacked real-time visibility to ensure productivity and proactive support. SGS partnered with Nexthink for its end-user IT analytics to gain critical insight from the employee perspective.

Nexthink provided SGS with real-time data on device and application usage, enabling the IT team to proactively identify and resolve systemic issues rather than isolated problems. The solution improved security oversight by verifying the installation of required security products and patches. Through its partnership with Nexthink, the agency gained the comprehensive visibility needed to support its remote workforce and maintain a secure, high-performing IT environment.

Saudi Geological Survey