Case Study: Genève Aéroport improves end-user support with Nexthink

Genève Aéroport improves end-user support and services to passengers with Nexthink’s IT Analytics

Genève Aéroport, a major airport in Switzerland, faced challenges in improving end-user support, verifying workstation performance, and strengthening security for its critical IT infrastructure. To address these needs, the airport selected Nexthink to gain real-time visibility and analytics from the end-user perspective.

By implementing Nexthink, the airport's IT team gained comprehensive visibility into its entire IT environment, enabling them to detect and solve problems faster. The solution transformed support from a reactive to a proactive mode, allowing Genève Aéroport to ensure the availability of critical applications, optimize its existing infrastructure, and maintain a high level of operational efficiency to support its growth.

Genève Aéroport

Jérôme Boch

Systems and Communications Team Manager