Case Study: BuyIn maximizes IT operations with Nexthink

BuyIn Maximizes IT Operations Potential with Real-Time Insight

BuyIn, a procurement alliance for Deutsche Telekom and Orange, faced the challenge of maintaining a secure yet always-accessible IT environment for its geographically dispersed workforce. Their IT team struggled with visibility into end-user issues, which risked causing service interruptions that could impact critical business negotiations and spending. To address this, they selected the Nexthink end-user experience management platform.

Nexthink provided BuyIn with real-time visibility and actionable intelligence into its IT environment. The solution enabled the IT team to proactively identify and resolve issues, such as locating non-compliant PCs during a migration and diagnosing the cause of slow internet speeds. This proactive approach saved the company an estimated $10,000 to $20,000 annually in software costs and avoided unnecessary expenditures, shifting their IT operations from a reactive to a proactive stance.

BuyIn

Hervé Delion

IT Manager