Case Study: Bunge EMEA centralizes IT and boosts proactive support with Nexthink

Bunge EMEA Centralizes its Infrastructure and Aligns IT to Business Priorities with Nexthink

Bunge EMEA, the European, Middle Eastern, and African division of a global agribusiness and food company, faced significant challenges in managing its decentralized and complex IT infrastructure. With 3,300 users across 20 countries, the IT team needed real-time visibility from the end-user perspective to centralize operations, optimize costs, and enforce security compliance. They turned to the vendor Nexthink for a solution to gain these IT analytics and become more proactive.

Nexthink provided Bunge EMEA with real-time visibility and monitoring of its entire IT infrastructure. This enabled the team to proactively resolve incidents and successfully manage a complex Windows 7 migration with precision and zero data loss. The solution was integrated with ServiceNow, leading to a more than 30% reduction in service desk calls. Additionally, Nexthink’s analytics improved workstation compliance and helped centralize IT, which is now viewed as a business asset.

Bunge EMEA

Louis Leclézio

IT Director EMEA