Case Study: ABInBev improves SAP HR target setting adoption with Nexthink

ABInBev - Customer Case Study

a Belgian-Brazilian multinational beverage and brewing company, ABInBev, faced the challenge of driving adoption and engagement for its new SAP HR platform across 100,000 employees in 25 countries. The company needed to introduce a standard process for target setting and monitoring, a major cultural change complicated by global diversity. Nexthink provided its ADOPT platform to help the company overcome this challenge.

Nexthink worked with ABInBev to create high-impact, on-demand content that launched directly inside the SAP tool, providing in-app guidance at the moment tasks needed to be completed. The solution trained over 4,000 employees on the new processes without them leaving their desks. This resulted in over 9,000 minutes of tutorials being watched, leading to reduced training costs, increased productivity, and a diminished carbon footprint from eliminated travel. Nexthink enabled the company to measure usage and impact, ensuring a focus on sustainable success.

ABInBev

Pacca de Oliviera

Global Director Target Setting & Cascading