Case Study: University Orthopedics Center achieves faster revenue cycle and 8.7% higher net collections with NextGen Healthcare

Scalable, configurable, integrated solutions improve financial and workflow results

University Orthopedics Center (UOC) is a full-service orthopedic practice in central Pennsylvania—25 physicians and 20 physician assistants across 11 locations with more than 180,000 annual visits. After agreeing to merge with Blair Orthopedic Associates and entering a period of rapid growth, UOC struggled to maintain sufficient revenue-cycle staff and manage increasingly complex rebilling and regulatory compliance, so it sought a scalable, integrated solution.

UOC selected NextGen Healthcare’s integrated Ambulatory EHR, Practice Management, and RCM Services for its scalability, reporting and vendor support. Implementation delivered measurable improvements: A/R days fell from 44.3 to 26, net collections increased 8.7%, denials dropped 63% (from $2.0M to $751K), and documentation and workflow efficiency improved through configurable templates and responsive support.

University Orthopedics Center

David Davies

CEO